Company Overview
Medallia is the pioneer and market leader in Experience Management.

Medallia’s award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. Medallia captures experience signals created on daily journeys in person, digital and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using Medallia Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, and create in-the-moment cross-sell and up-sell opportunities, providing clear and potent returns on investment.


Come join us at one of the fastest-growing customer experience companies. We have some of the most recognized companies as customers and have offices in major cities across the globe. And, most importantly, we are a company of really smart, fun, curious and creative people from all over the world.

Medallia’s a great place to work.

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Diversity & Inclusion

At Medallia, we celebrate difference and recognize the value it brings to our customers and employees. That’s why we focus on hiring the whole person and cultivating a culture where everyone feels a sense of belonging.

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The latest news about Medallia and our clients.

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Company Summary
Medallia, Inc.
Number of Employees
(650) 321-3000
6220 Stoneridge Mall Road
2nd floor
Pleasanton, CA