Exhibits expert communication skills, telephone etiquette and customer service always Pre registers patients. Demonstrates ability to have meaningful discussion of benefits with patient when pre registering, and when present in the department Demonstrates clinical knowledge of basic anatomy and physiology and medical terminology to determine the appropriate test to be sch

The Receptionist serves as the liaison between the physician and patient. The incumbent is responsible for answering the telephone, determining the nature of patient calls and incoming calls, scheduling appointments, routing calls, taking appropriate messages, pulling charts for messages, greeting patients and family members, obtaining registration and insurance data and