This Field Tech Lead will may make policy recommendations to their managers and be an escalation point for less experienced team members Provide mentoring, training and guidance about troubleshooting and diagnosis to all other field service technicians Extensive Networking knowledge, Server, Switches, LAN/WAN etc. Participation / taking lead during outages P1/P2 for the r

Learning technical skills required to resolve customer support cases/requests. Learning team structure and way of work to deliver assigned items in established timelines Gaining an understanding of various product and service datasets, codebases, and business purpose as part of support and implementation responsibilities. Learning to balance individual workload across dif

Inspect fire alarm systems and their components to ensure proper functionality Service and troubleshoot fire alarm and security systems to diagnose problems and identify solutions Install fire alarm and security systems and products, including; Alarms, Communication, Intrusion, Video Surveillance, Access Control, Intercom, and Monitoring Install fire alarm and security sy

Manage IT Support for the local plant and offer remote support for other North American sites Maintenance and installation of PC/MAC desktops and laptops plus printer support Maintenance and installation of MCC approved desktop/laptop software and other peripherals Collaborates with global leaders and teams to follow corporate standards across all levels of Plant infrastr