OPERATIONS MANAGER I

JOB PURPOSE

Manages the operation and profitability for a smaller size or single operation within the Oil Field Services or Inspection business. Provides day-to-day leadership to a team of technical specialists directly or through supervisor. Oversees workflow and ensures customers are regularly updated on progress of assignments.

KEY ACCOUNTABILITIES

• Ensures location staff carry-out activities in accordance with individual customer instructions, Global Safety Manual, local standards/safety rules and Core Laboratories company policies
  
• Ensures that local operations are aligned to strategic direction and policies as determined by the company
  
• Lead, motivate and provide guidance to technical specialists and supervisors reporting into this position
  
• Ensures that financial targets (including DSO) and other agreed targets within the assigned operation are met
  
• Accountable for annual revenues up to roughly $3 million USD, usually under some direction of manager
  
• Responsible for managing teams and coordinating/supervising the daily activities of up to approximately 20 reports direct and indirect
  
• Maintains customer relationships, provides updates and handles their complaints and queries
  
• Supports sales and business development activities
  
• Provides input on resource planning and operational policy development.
  
• Prepares proposals for review by manager in relation to technical, financial and workforce management related matters
  
• Conducts staff performance reviews including assessment of training and development needs
  
• Ensures accurate administration of the order management system
  
• Acts independently; decision making within company policy
  
• Applies acquired expertise to analyze and solve problems without clear precedent.
  
• Additional duties to support operations may be required

QUALIFICATIONS

• University Degree in Business or Related Field
  
• Minimum 6 years of relevant experience within Oil Field Services or Inspection industry
  
• Advanced ability to lead, motivate and challenge others
  
• Advanced communication, verbally and in writing with all relevant audiences
  
• Moderate understanding of financial statements, reporting and budgeting
  
• Ability to add, subtract, multiply, and divide in all units of measure including foreign currencies, using whole numbers, common fractions, and decimals
  
• Advanced computer skills (MS Windows, Word, Excel, Company systems)
  
• Flexibility to prioritize and plan multiple work activities, using time effectively throughout the day
  
• Ability to maintain confidentiality

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working environment will be primarily in an office, minimally in a laboratory or industrial setting.

While performing the duties of this job, the employee may be regularly exposed to fumes or airborne particles and toxic or caustic chemicals from the laboratory.

The noise level in the work environment is usually moderate.

WORK SCHEDULE

Working hours may vary and may require evening and weekend work depending on business needs.

ADDENDUMS

• Passport Required, position may travel up to 50% to other company offices and/or client locations
• Ability to pass drug and background check requirements per local requirements and those required to access client locations