Position Summary:

The Case Manager collaborates with WestCare staff and external bodies to provide assessment, counseling, re-integration, and/or rehabilitation services to program participants. Essential Job Functions include those listed below.

Essential Job Functions:

• Provides case management services and assistance to program participants struggling with substance abuse, and those in recovery;
• Assesses the needs, conditions, and desires of assigned program participants;
• Educates and refers program participants to community agencies and businesses that appropriately address their needs for food, shelter, clothing, employment, transportation, etc.
• Assists participants with establishing or re-establishing community support systems;
• Acts as advocate on behalf of program participants to improve access to vital services;
• Participates in clinical staffing decisions regarding the participants current strengths and resources, and their need for additional resources;
• Completes documentation of services provided in a timely manner;
• Provides input into the patients treatment needs and disposition;
• Conducts assessments of program participants and provides therapy as needed;
• Reviews and documents all clinical services and activities;
• Participates in case conferences involving assigned program participants;
• Prepares documentation, as needed;
• Assists other WestCare staff as needed to promote cooperation and portray a professional image to the community;
• Embraces and embodies the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation;
• Performs any other duties as assigned.

Certifications/Licensures:

• CADC or similar certification preferred; Preference will be given certified candidates;
• Valid driver's license and the ability to obtain and maintain WestCares vehicle insurance is required.

Education:

• Graduation from an accredited four-year college with a degree in Counseling, Criminal Justice, Social Work, Psychology or other field related to the position is preferred;
• High School Diploma or equivalent is required;

Experience and Competencies:

• Experience working with individuals suffering from mental health and substance abuse disorders required;
• At least two (2) years of experience in counseling, therapy, counseling, and/or social work strongly preferred;
• Ability to define problems, collect data, establish facts, and draw valid conclusions required;
• Excellent communication skills are required;
• Ability to exercise good judgment and discretion required;
• Ability to work well in a team environment required ;
• Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality required;
• Professional appearance and demeanor required;
• Must be culturally/linguistically sensitive to populations served;
• Intake and assessment experience is highly preferred;
• Bilingual ability is preferred;
• Prior experience using office equipment, including phones, scanners, printers, and fax machines, and web cameras is highly desired;

Working Conditions:

• Work is primarily performed in an office, indoor, or shelter setting;
• Some outdoor activities and travel between multiple locations maybe required;
• Regular and prompt attendance is required throughout employment.