Job Description:

Why Choose Us?
As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, tothe Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine!

We are currently seeking a Volunteer HR Program Specialist. This position will work 8:00am to 5:00pm Monday through Friday, and some weekends and evenings will be required during times of business need. Travel will also be involved up to 25% of the time. This position will require 3 days in the office per week.

OUR IDEAL CANDIDATE WILL:

Implement and execute volunteer programs and services to further the engagement and retention of volunteers. Consult as an HR Business Partner to several lines of service to strategically drive progress and improvements with volunteer engagement and retention. Develop and grow opportunities for youth and young adult volunteers (ages 14-24) in the organization. Grow capacity and preparedness for event-based opportunities across all lines of services in all areas of the state during blue-skies and grey-skies. Assist with the full spectrum of Volunteer HR programming, including but not limited to, volunteer intake, screening/placement, orientation, recognition and appreciation, volunteer conflict and complaint resolution, and volunteer database management system maintenance and training. This position will require 3 days/week in-office at the nearest location (Shreveport, Monroe, Alexandria, Baton Rouge, Lafayette, Lake Charles, Madisonville, New Orleans).

Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.

Key Responsibilities:

• As an HR Business Partner, serve as a resource for volunteer engagement best practices. Review volunteer satisfaction data and work with operational teams to develop engagement and retention strategies to improve volunteer satisfaction. Participate in the implementation, execution and monitoring of the volunteer engagement and retention strategy to include interaction with the volunteer community both personally and through the volunteer infrastructure.
• Develop and grow youth and young adult opportunities across all lines of service in all areas of the state, including Red Cross Clubs and a variety of ways they can volunteer as individuals. Create sustainable, long-lasting relationships with educational institutions across the state (high school level and above).
• Promote capacity and growth for event- and group-based opportunities during both blue skies and grey skies for adult volunteers.
• Participate in the development of a thorough volunteer needs assessment for assigned area.Meetwith stakeholders and ensure alignment of established goals to volunteer needs.
• Ensure sufficient database management with Volunteer Connection, our volunteer database management system, and provide support and training for effective utilization for both user- and administrator-end.
• Assist with all Volunteer HR Programming, including but not limited to, volunteer intake, screening/placement, orientation, recognition and appreciation, volunteer conflict and complaint resolution, and volunteer database management system maintenance and training.

WHAT YOU NEED TO SUCCEED:

*Valid Driver's License*

Education: Bachelor's degree required.

Experience: Minimum of 3 years of related experience.

Skills & Abilities: Ability to work on a team. Excellent oral and written communication skills. Strong interpersonal and presentation skills. Good organizational skills, attention to detail and the ability to handle multiple and continuously evolving priorities effectively. Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook. Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Knowledge of volunteer programs and policies preferred.

Travel: Ability to travel to field offices and events.

* Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).

BENEFITS FOR YOU:

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn.

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO + Holidays
• 401K with 5% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit to learn more, including our most-needed volunteer positions.

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