Financial Aid Support
Highland Heights, KY 
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Job Description
Posting Details
Position Information

Working Title Financial Aid Support
Department Human Resources
Compensation Title
Position Number tbd
Position Status Temporary
Work Schedule
Flexible based on need.
Hours per Week 20
Months per Year May-August
Commitment to Inclusive Excellence

Northern Kentucky University is an Equal Opportunity/Equal Access/Affirmative Action institution. We embrace inclusiveness, equity, and global awareness in all dimensions of our work and seek excellence through diversity among our students, administrators, faculty, and staff. Application by members of diverse groups is encouraged.

Purpose of Position
Provide customer service support to students and families as they navigate the financial aid process at NKU.
Primary Responsibilities
There have been recent changes to the FAFSA and NKU needs solutions focused individuals to answer calls/emails, review paperwork and update systems.
Qualifications
  • Learn the details of the FAFSA and financial aid process at NKU

  • Previous customer service experience

  • Ability to synthesize information and communicate it via phone, email or in person

  • Experience with data entry

This is a temporary position for the summer of 2024
Minimum Education High School Diploma
Preferred Education High School Diploma
Minimum Experience Less than 1 year
Salary 16.01/hour
Pay Grade N/A
Posting Detail Information

Requisition Number 2024S2038
Job Open Date 05/01/2024
Job Close Date
Open Until Filled No
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Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
1 to 16 years
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